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“,”A fault rendering the whole or a significant portion of the system unusable to a significant amount of end users and with no workaround. Typically, this would relate to an infrastructure failure / site down event.”,”
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“],[“
“,”A severe fault making it difficult to use the system in the manner intended or impairing essential functionality or visitors/users access to the system and with no workaround available.”,”
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“],[“
“,”A system’s secondary functionality is impaired or broken, reducing the user experience but leaving the system usable in fulfilling its main purpose. A system speed is suboptimal, impairing the quality of the user experience.”,”
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“],[“
“,”The flaw significantly degrades the user experience for many users in a manner that affects commercial viability.”,”
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“],[“
“,”The flaw degrades the user experience for many users in a manner that reduces the quality of the product experience.”,”
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“],[“
“,”The flaw degrades the user experience for many users in a manner that in the long term would lead to unsatisfied end users.”,”
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